Three years ago, Dr. Robert Peppercorn, a dermatologist and allergist based in Yuba City, California, merged his private practice with Yuba City’s Sutter North Medical Group. Since then, Dr. Peppercorn has been Sutter North’s only physician to earn scores above 95 percent for patient satisfaction in each quarter, as calculated by Press Ganey. Dr. Robert Peppercorn is proud to add his superlative Press Ganey scores to the many other accolades and awards he has earned in his 30 years of practice
Founded in 1985 by Drs. Irwin Press and Rodney Ganey, Notre Dame professors of anthropology and sociology, respectively, Press Ganey uses extensive surveying and other methods to help health care providers improve their financial, clinical, and experiential performance. With over 25 years of experience, Press Ganey is the health care industry’s leading patient satisfaction consultant. The company works with all kinds of health care providers, including half of all hospitals in the United States, to assess and enhance the patient experience using research, case studies, conferences, and data analysis.
Founded in 1985 by Drs. Irwin Press and Rodney Ganey, Notre Dame professors of anthropology and sociology, respectively, Press Ganey uses extensive surveying and other methods to help health care providers improve their financial, clinical, and experiential performance. With over 25 years of experience, Press Ganey is the health care industry’s leading patient satisfaction consultant. The company works with all kinds of health care providers, including half of all hospitals in the United States, to assess and enhance the patient experience using research, case studies, conferences, and data analysis.